Analysis and evidence-based findings on the Alex Color Studio Essay

Analysis and evidence-based findings on the Alex Color Studio employee's motivation - Essay Example Moderately motivated employees will just satisfy the client but will not leave a remarkable mark which will trigger the client to spread the good reputation of the salon. However, demotivated employees never inspire any clients to come back for their services. For these reasons, Jackie Williams and Alex Williams recognize the need to motivate their employees and through interviews by Shannon and Janelle, we discover various ways about how they motivate their employees and this analysis presents the details. Setting and monitoring goals; according to Alex and Jackie employees are largely motivated by setting goals through holding frequent staff meetings. In these meetings, they evaluate the performance of the employees and their achievements against the set goals. During review meetings, they discuss the challenges they are facing and consequently deliberate on ways of improving their performance. This motivates employees because they are able to share their progress and receive positive reinforce. At the same time, the employees who are having trouble are motivated by an assurance that they are capable of improving. Alex and Jackie hold that during the meetings, employees are given feedback. Positive feedback motivates the employees by instilling in them a sense of accomplishment. On the other hand, positive criticism is also effective in motivating employees to achieve their set objectives by assuring them that there is room for their improvements. Setting performance standards associated with career path and pay rise; Alex and Jackie indicated that the performance standards of the stylists are based on four indicators; client count, pre-booking rate, retail sales, and average ticket price. The indicators are used to set individualized goals for the stylists to mark their progress and identify areas of progress. Setting performance standards gives the stylists